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Cheers to More Connection, Growth, and Sharing in 2020

I’m ready, 2020.

I started my New Year’s resolutions a bit early this year by doing a deep dive in self-assessment. As I’ve been shifting my professional goals toward more contributions to conscious leadership, I’ve really had to examine where I’ve failed to apply all that I’ve learned over the past 20 years. It’s humbling, and frequently embarrassing, but necessary.

Once the challenge of reflecting is done, I know that making a public proclamation of my 2020 intentions is the best way to transform intentions into actions and actions into results.

(I’m not calling them resolutions, as it feels like a re-solution that didn’t work before.)

Let me just dig right in, and rip the band-aid off.

I believe I have grown a bit stingy with my time, but more so, my presence. This could be due to overextending myself. How to reconcile this is tricky. I have been making contributions to various communities, but I’ve felt as though I was never giving them enough. It’s time to really own my time, and keeping a calendar is what I know works.

In the year ahead, I commit to focusing more on specific contributions I aim to make and delegating everything else that keeps me from making a contribution that feels like enough.

This means letting some things go. In 2019, I really improved in this area. In the next year, I’ll continue to pick up steam – letting old hurts go, letting physical stuff go, letting others take on tasks I’d feel compelled to do, and forgiving myself for where I fell short of my own expectations – this is the hardest one. The better I get at this, the faster I can go from ego to highest self.

Letting go requires balance, though, as I have to know when NOT to let things go, too. I still intend to speak up for myself, to stand up to those not leading with good intentions, and to be a stand for my clients and students – to shine a light on the self-talk and outdated systems that threaten to give them less than what they really want in the long run.

I also will be more vigilant about money and will work on my confidence as a good steward of finances. I will no longer continue to pay for programs that don’t support forward progress.

I’ll be sharing a lot more in 2020. Once I’m clear how best I can communicate and share, I will do so on a regular, predictable, reliable schedule.

I want to get more connected to people’s nature. To be with people, really with them. There will be much more openness, eye contact, deep soulful conversations. I will be more mindful of how I respond and punctuate conversations. I will improve my awareness of others’ feelings. I will learn how to be a better conversationalist and how to channel my curiosity while recognizing and neutralizing judgment. I want to get better at understanding how individuals prefer to be respected and regarded.

I will put myself on a follow-up schedule so that I stay in better touch with clients. I will organize more get-togethers and create more opportunities for people in my network to connect with each other, which I know is where the magic happens.

There’s one place where I have not walked the walk, doing exactly what I recommend – sending thank you sentiments. I’ve certainly dropped a heartfelt gift or note sporadically, but I want it to be a regimen, and not just the delivery of said gratitude, but the practice of really being in gratitude. This has been a part of daily routines before, and it’s time to work it back in with new rituals that will become part of systems. I will do this for how it transforms me, but also how it transforms my relationships and nurtures my network.

Sadly, I’ve been curating a collection of wonderful things I could do to better serve my mission and better support people’s professional growth, but have not done a good job in several years bringing offers into creation and I’ve never done a great job of enrolling large quantities of leaders in them so that I make the impact that I want.

This year, that changes. I’ve hired a team of coaches to hold me accountable and to help me craft, create, promote and deliver programs that transform corporate careers for my clients and their teams. They will help me finally put together the pieces of the puzzle I’ve been staring at cross-eyed, and to systematize all of this so that I can deliver consistent quality, not let anything or anyone fall through the cracks, and be a reliable solution provider.

I have a TON of content, as well, just sitting in various files where they’re doing you no good. As I’ve scaled back outgoing marketing, I’ve also started to become a harsher critic of myself, and have been scared to be too revealing of who I am through what I create. At the risk of your judgment, but also my own, I’ll be more unabashed in my expression.

All of these proclamations scare me, but that’s only when I think of myself as the person who fell short. If I focus, however, on all I have achieved, I know I’m totally capable. I have confidence in the talent supporting me, including my coaches and my virtual assistant, Cynthia.

Now comes mapping it all out. Thank God I don’t have to do that alone!

I’m excited for a new year and a new decade. I’m ready to redeem myself where I fell short, and even to make more mistakes and gain more wisdom.

I’d like to take a moment to send you a new year’s wish that you can look back 10 years from now and know that you gave the 2020s everything that you had, and so it gave you back everything you want. And, I wish that you know you’ve got a friend in Pennsylvania.

It’s me. I’m a friend in Pennsylvania.

This time I’m sending you a special gift, a song – not my song, but sung by me. It’s my first big, bold share in accordance with my 2020 proclamations, as well as my last big share of the decade. I hope you enjoy it.

https://vimeo.com/382118169/585b1c6382

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

‘Tis The Season to Be Reflecting and Sharing

It’s in sharing that the magic of creation happens, in all senses of the word.

What I want to share with you is just how grateful I am to have been let into your life. Regardless of whether it was in a small way or a big way, it’s still significant and has left an imprint in who I am and who I will become.

When I really think about it, I’m in awe of all that is possible because of all of the wonderful people in my world and all the communities that consider me a part of them.

This reflection is sometimes painful. There are regrets. There are also challenges overcome, lessons learned, and successes to celebrate. It’s critical preparation for the next step, which is to thoughtfully create intentions and goals for the new year based on this reflection. (I’ll share those next week.)

It’s really important to me that you know – I’m so grateful for you. I know I don’t say it enough. I don’t show it enough.

I’m working on it. I mean that.

I’m seriously looking at all I could have done to support you better, to raise your career satisfaction to epic levels.

Deep to my core I believe that work can be a fulfilling investment of your time, talent, energy and efforts that allows you to fully express who you are in ways that make a huge positive impact in the world, even if what you’re doing seems like a small part.

I want this for you. I want this for everyone.

Imagine what the world would be like if everyone was in a job that perfectly suited their skills, interests, and values.

Imagine how much more collaboration, and innovation, and ease there would be. Imagine how much more joy there would be in everything else in your life.

It may not be possible for the whole world, but it’s possible for you. And, other people will know it’s possible for them when it happens for you.

My Christmas wish is to bless everyone, including myself, with faith in themselves and fellow humans.

Bless you,

Karen Huller

Amy Grant – Grown Up Christmas List

Absolutely no copyright infringement is intended. All images, audio, and video clips are the sole property of their respective owners. This is only clipped for entertainment” Please come join me on Facebook and help me spread the word . https://www.facebook.com/Catcrazy632?ref=stream

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

How Much Detail Should You Really Put in Your Résumé?

Both you and I know that there is no lack of advice out there, and one of the most frustrating experiences for those who are job seeking is how to figure out whose opinion is right.

I invite my clients and my students to run others’ advice by me, and I don’t make them follow my advice (though I do have to stick to rubrics I develop for my students.) I encourage them to run experiments but run them fairly scientifically so that they can achieve some objectivity.  (My blog post next week will talk more about how to do this.)

Just be aware that anything new will feel foreign and you will tend to be resistant to it. Once you know and accept that, you can get past it faster and open yourself up to the possibility of there being a better way.

When it comes to your résumé, whether you are going it alone or engaging a professional, the method you use has to make sense for what you want to accomplish. Reverse engineer what is right based on your goals.

For instance, my process is very front-end heavy (to ensure a consistent quality), and my branding services are an investment that I am committed to generating returns in the form of multiple, high-quality employment leads that represent greater satisfaction and (probable) better income.

However, if you are in a situation where you just need a job to make any income, and you refuse to turn down an offer no matter how badly it positions you for better opportunity or income, engaging me would be a waste of time and money. It won’t pay off as designed.

In this situation, you may be tempted to include every job you’ve had, because you “need” to appeal to any potential employer. What will happen is that you will only look appealing to employers who are looking for baseline skills, which usually result in you receiving baseline pay and working among baseline colleagues. This might be all you need right now – no judgment here.

In this situation, professionals like me are going want something more for you. That’s because we know it’s possible, and we’ll tell you to think about what you would really like to do, and what you have done in the past that you enjoyed, and what criteria your next employer needs to meet. We’ll challenge you to think about what this attractive employer needs to know about you and to only put in your résumé experience that matters to them. This is advice that you’ll likely ignore if your goal right now is survival. At a minimum, we’ll say, make sure that you include what you accomplished (not just what you did), so that they know you did what you were supposed to do, you did it well, and that it made a positive difference – the more precise and specific, the more believable and impressive you’ll seem.

I’ve heard some recruiters, and even some hiring managers, claim that no résumé should ever be longer than one page. For entry-level through 3 years of experience, I agree, with some exceptions being academics and scientists. For more experienced professionals, people who want a 1-page résumé are in the minority. Certainly, brevity is valued in the corporate world. However, sometimes one page is inadequate to deliver the details that are important to audiences who value them.

A résumé’s basic job is to inspire invitations to interview. But I hear many job seekers complain about the time that they spend going to interviews for jobs that they ultimately would never want to accept at companies that they would never want to work for bosses to whom would never want to report. The résumé can do much more than just inspire interviews. It can help employers self-qualify and disqualify themselves as potential fits for you. The offer goes not just to the most qualified candidate, but ultimately the candidate who has the greatest potential to be successful in that role, in that culture, on that projected path, with that team, for that boss.

If you want your résumé to do this, there are questions you can ask yourself to determine what to include based on your goals, not just general advice. These are also questions that can help you through the interview process to help you notice (by what questions they ask) if what is important to them is also important to you.

Do you want your future employer to care only what you were supposed to do, not that you did it or how well you did it?

Think about what you want your future employer to care about in all of their hires.

Have you ever worked in an environment where not everyone was held up to high standards of performance?

Think about working among people who only worked up to their job duties and did nothing further.

How financially stable could that company be if there are people on the payroll doing the bare minimum (or less)?

Would you wind up taking on more than your fair share of work, and, if you do, will that be recognized and rewarded?

Is the impact that you want to make going to be diminished by the lack of performance among others?

If you care about the performance of others around you, make sure your résumé reflects your ability to perform as an individual (first and foremost) as well as how the team contributed.

Do you want them to care only that you achieved results, not how you achieved results?

If your goals go beyond survival to making sure that your next employer’s values align with yours, then think about how they would do things and how they would want you to do things. For example, if all that matters are the results (not how they were achieved), where else in that company is there a focus on metrics over methods?

What would work be like if you worked among high achievers who would do anything to achieve?

Will a culture that only focuses on results lead to the company hiring people who will do anything for results?

How will that impact collaboration and team dynamics?

How will results be rewarded?

What might be sacrificed, then, for the sake of results? Are you willing to sacrifice that for results?

Are the how and how well important to you?

If the answer is yes, the challenge for many is how to add MORE context to achievements without adding length. I used to be frustrated by that task, but have found that if I approach it like a challenge – a test of my wordsmithing ability – not only do I enjoy it much more, but I complete the challenge successfully. I have developed a story formula that enables me to ensure that I have captured all potential impressive, relevant details of a story, and then use the visual layout of the story details to more objectively see what are the most important pieces of the story. Finally, I try to put them in a simple VERB (effort/action that directly led to results) > OBJECT (measurable results) + preposition/conjunction (due to/in order to) + intention/supporting details/additional impacts.

The White Stripes I just don’t know what to do with myself

The Whie Stripes i just don’t know what to do with myself from the album elephant

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

Growing a Company/Team Is Similar to Raising a Human

Parenting – the hardest, most expensive job you’ll ever love. I see Spanx founder (and billionaire) Sarah Blakely advocating to women, “Be the CEO your parents always wanted you to marry!” I love to see women looking within themselves for the financial support that they seek. Because, really, there is no one person or entity who can offer you true financial security. However, asking anyone to be a CEO is a lot like asking people to be a parent – it’s no small feat. In fact, there are a lot of similar challenges.

For both jobs, there are basic level requirements and there are excellence standards. A parent’s basic requirement is to keep the child alive until he or she is 18. Parents provide the basic needs of food, water, clothing, safety, and shelter. However, to do a little bit better than “alive,” and to reach a level of “well,” one would provide nutritious food, clean water and shelter, doctor and dentist exams, medicine when needed, along with love and acceptance. We’ve all learned Maslow’s hierarchy of needs, so you can take this on up to self-actualized. A company also can offer the basic provisions – an income, a workspace, and expectations of what is to be produced by the employee. Even at the basic level, both are very expensive endeavors.

At least with a child you are the primary influence for the first few years. Due to imprinting, you have a bit of control over what the child is exposed to. When you bring full-grown adults into companies, they come in with a variety of experiences, beliefs, agendas, and values. The hiring process may help you identify some that are helpful and some that are harmful, but, as of yet, this only scratches the surface of what can be known. In both situations, you have little control over outside influences they are exposed to when you’re not in charge of their time. You just have to hope that you have guided them well in the time you had. You have to have faith that they’ll make good decisions that represent both them and you well. When they don’t make good decisions, it can be hard to know if mistakes are a one-off due to lack of experience or knowledge, or due to an ingrained belief system. It’s also difficult to know whether there are potential serious impacts to others.

While it seems that it should be easier to teach an adult, I’m sure you’ve heard that little kids are like sponges. Getting anyone to a point where what they learn becomes automatic and applied with little push requires exhaustive repetition, visual prompts, and utilizing new, fun ways to teach the material. In fact, it can be argued that adults are even harder to teach than kids, as the saying goes, “You can’t teach an old dog new tricks.” You’ll also find with both that they will mimic what they see over what they hear, including managing one’s emotions.

I’ve heard that the problems get more complex with teenagers. The same is true of companies that have grown. The problems have deeper impact and greater implications. There might be a bit of rebellion with a larger amount of freedom.

Kids and teenagers will make mistakes. It’s hard to know if you did an overall good job until kids are grown and managing their own lives (or businesses). Does this mean that companies that spawn entrepreneurs have done a great job? I guess it could be argued that if the company was so great the talent would stay, but we don’t expect that if we do a good job parenting our kids will stay. In fact, some may conclude that a full-grown adult child living at home who is not a caretaker has failed to learn how to live independently. They are still alive, though so at least baseline success has been achieved.

When a child grows into a self-actualized adult, they understand that they are loved and valued. With both kids and employees, in order to help them be contributors they have to be held accountable for their own actions. They have to be trusted at some point to make their own decisions. They have to be taught that there are highly desirable long-term gains and benefits to doing what is necessary over what is just pleasurable.

The more I look at this list, the more I’m convinced that women who rise to the challenge of parenting may also rise to the challenge of growing a company, and perhaps vice versa. Though, there are certainly enough differences as well, so I’m not going to conclude that’s true in all cases. Whether someone can be excellent at doing both simultaneously is certainly a different debate for a different day, but I’d certainly say there are enough examples to say it’s true. Time will tell, however.

What other similarities do you see between growing a company and raising a human?

Mister Rogers sings…You’re Growing

Watch Mister Rogers sings…You’re Growing – video dailymotion – Gordon Raisley on dailymotion

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

New Questions for Workplaces in 2020

We saw some tough headlines in the last 10 years force companies to do some deep evaluation of their culture and policies. A few companies emerged as trailblazers, applying breakthroughs in research, technology, and science. They spotted trends before the rest, and started their own trends for the rest to follow (or not).

All the things that we can measure have exploded. We are now drowning in so much data that the next big feat looks to be figuring out what is actually meaningful and consequential to sustainable growth.

As much shade and slack that millennials are thrown from the other workforce generations, they certainly drove many changes. We’ve seen a transition to mobile-focused marketing and an intuitive user experience, along with greater focus on employee rewards.

Now that we’re wrapping up this decade and a new generation is entering the workforce, what do we see on the horizon that will prove influential in the evolution of careering, hiring, and leadership?

Without knowing who will become president, it’s hard to predict what will happen with healthcare, student debt, and consumer debt. Certainly, if healthcare becomes universal, many companies will be forced to completely reinvent how they plan on attracting and retaining employees who were working mostly for benefits. In my 20 years working with job seekers and job changers, I have known many who, if it weren’t for the need for medical benefits, would have opted for self-employment.

Employee benefits

Here are some statistics that can help show just how influential benefits have been in recruitment and retention strategies:

  • 49% of the US workforce currently receives healthcare benefits from their employer.
  • 78% of workers would likely remain with their employer because of the benefits it offers, up from 72% in 2016. (WTW)
  • More than 50% of employees said they have left jobs after hearing the siren calls of better benefits elsewhere. (Randstad)
  • 55% of employees would be somewhat likely to accept a job with lower compensation but a more robust benefits package. (Aflac)
  • 56% of U.S. adults with employer-sponsored health benefits said that whether or not they like their health coverage is a key factor in deciding to stay at their current job. (SHRM)
  • 46% said health insurance was either the deciding factor or a positive influence in choosing their current job. (SHRM)

Keep in mind there are many companies with employees dedicated to helping employers manage health care plan enrollment and administration. Will companies let these employees go or retrain them for other roles within the company?

Employee wellness

A Limeade study found that when employees feel their employer cares about their well-being, there is a significant boost in engagement, retention, workplace reviews, and “extra mile” efforts while hostility is reduced by ten times. Larger companies offer more benefits than any other size companies, and yet they have the lowest engagement. So, we can surmise that offering good healthcare benefits is not enough to make employees feel cared for and/or that offering employer-sponsored healthcare does not correlate to engagement at all, though it does correlate to candidate attraction and retention.

Wellness programs have become wildly popular as well. However, as more companies implemented costly wellness programs, most struggled with adoption and recouping the investment. (We’ve covered why in a 2-part article this year.)

We saw some influential leaders emerge as authors, as well, shedding light on issues like gender gaps in pay and opportunity, sexual harassment, workplace bullying, cyber security, engagement, and physical security.

  • Shawn Achor taught us that being happy at work DOES indeed lead to better engagement.
  • Studies on meditation at work increased exponentially, with new benefits emerging all the time. Companies like Google, Aetna and higher learning institutions like Brown, NYU and Harvard are weaving mindfulness and meditation into core cultural and education initiatives.
  • Ariana Huffington highlighted the need for creative minds to rest.
  • Travis Bradberry has been educating Fortune 500 companies on the implications of Emotional Intelligence.
  • Cy Wakeman has smartly asserted and demonstrated that engagement efforts without accountability breed entitlement.
  • Sheryl Sandberg encouraged women to lean in, own their seat at the table and find a sponsor, not another mentor.

With the rise of school and workplace shootings, we remain to see whether gun control becomes a major area of change or not. Mental health is another key issue. While people are shining a light on how mental illness has become an epidemic, sufferers are crying out to end the stigma.

Just a couple weeks ago Philadelphia Eagles offensive linemen Brandon Brooks left the field in the first quarter due to a debilitating anxiety attack that caused extreme nausea. He stated he was not ashamed nor embarrassed about the event. In the last decade, more and more celebrities came clean about their struggles with anxiety and depression. Others lost their battles before we even knew they were suffering. It’s clear no one is impervious to mental illness. The conversation about how to best treat and support those suffering is just starting, let alone how to address it in the workplace.

Being “woke” is going out of vogue as spiritual elitists fail to be influential in inspiring change. Authenticity, accessibility, and being vulnerable are proving to be much more effective.

Keeping all of this in mind, there are new questions we should be asking in the workplace.

In 2020 and beyond, companies should be able to answer these questions:

How do you address mental health in your workplace?

Are clear protocols in place for employees experiencing hardships?

Are there HR policies in place to protect employees who wish to get help for mental illness?

What is the company policy for determining if an employee needs urgent or professional care for mental illness?

What does the company do to support mental wellness?

How aware are employees of these outlets?

What might stop employees from taking advantage of mental health resources?

What misconceptions do they have?

Here is what I hope to see happening in 2020:

Mindfulness everywhere! It’s not only important for sustainable corporate and individual success, it’s imperative to people and the planet, that we develop self-awareness, emotional intelligence and consciousness at a faster pace than technology evolves.

My Epic Careering Personal Branding tools get funded, built, and adopted on a worldwide scale to put the power of career management back in the hands of the workers. This enables more people to have résumé and LinkedIn content that helps them be identified by employer’s AI as having the potential to succeed in their open and upcoming roles. It also easily communicates the cultural viability of a candidate.

Though I’d prefer people be self-aware and empowered to pursue professional opportunities that align with their innate strengths, joy, and best chance at thriving, employers have to play their part, too. Employers need to be more proactive in helping talent grow up, or even out, from a skills standpoint, a maturity standpoint, and a consciousness standpoint. Leaders must be better coaches. Give people more of a chance to be forthright about their aspirations. Don’t try to retain employees that are better off somewhere else, or who have demonstrated an unwillingness to be coachable and accountable. A person’s best chance at making a meaningful contribution and being fulfilled by it is being in the right job at the right company, as Jim Collins shares in Good to Great.

While technology will surely continue to be tried and applied, and the automated branding journey and content builders will certainly bridge the gap between high-quality talent and the companies who need them, job seekers everywhere are crying out for more HUMAN involvement. Certain applications for technology are not allowing exceptions to rules to get the attention of people who can interpret unconventional strengths as major potential. Let’s let humans do what humans do best – connect with each other and perceive potential.

Personally, I’d like to see one-sided video interviews die. I don’t trust facial recognition AI, nor people, to be free from bias. We’re just not there yet. Two-way (or more) video conferences are a great way to have both candidate and employer feel each other out without the cost and time of travel.

I hope that industries in need of disruption are not sustained just because they employ a lot of people and make a lot of money. Someone needs to step in and make sure that when a faster, better way of healing people, feeding people, housing people, shopping, etc. comes along, there are affordable and accessible programs available to retrain people to get even better jobs.

I hope internet connectivity reaches all corners of the planet and new, profitable opportunities are available to poor and oppressed countries, or even parts of our country.

I hope as more heroes emerge with human limits and behavior, we stop vilifying each other for our weaknesses and mistakes. Certainly, serious offenders will need consequences, but we can’t set the bar so high for leaders that they need to be perfect. This only leads to cover-ups and corruption. I hope we value accountability, honesty, and forgiveness more than we value perfection so more worthy leaders can emerge.

If healthcare was universal, it would no longer be a major driving decision of where a person works. This would absolutely force companies who want to compete for talent to pay closer attention to offering what actually engages people: opportunities for learning, growth and expansion. Plus, a salary that not only pays the bills, but funds a desirable lifestyle now and as we age.

What are your hopes for 2020?

https://youtu.be/THnabGK7mPs

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

Why is an Entrepreneurial Mindset a Hot Quality in Talent Today?

When I tell people that the career management course I teach at Cabrini University incorporates lessons on emotional intelligence and entrepreneurialism, people ask me what that means, though most of them recognize the problems when entrepreneurial mindsets are lacking among their teams. In my experience, advanced learning institutions want to promote entrepreneurial mindsets, but may think that promoting actual entrepreneurship is at odds with a liberal studies education.

Back in 2005, I made plans to earn an MBA in Entrepreneurship. I even had tuition reimbursement approved by my firm at the time. My plan was to earn the degree, make sure it paid off for my firm by helping them successfully launch new services and products, as was the trend there at the time, and then start my own coaching business.

Things didn’t work out as planned, but they worked out… for me. The firm, which was over 20 years old, didn’t survive long enough to have been able to leverage my MBA, and I wound up starting my company much, much sooner than if I had earned my MBA first.

Google is quite a trend-setter, as you probably know. Businesses used to be very risk-averse; investing in new ventures isn’t territory companies will enter without extreme due diligence and substantial data. However, if you’re blazing a trail, there’s no one before you to prove which path will lead you to the promise land, and deep due diligence takes time no one can afford at the pace of change today. It’s also risky to avoid innovation, or to have so much structure that it stifles innovation. Today, you’ll be easily surpassed by more agile organizations that aren’t afraid to try and fail. On the other hand, if you jump on a bandwagon that wasn’t built right or headed in the wrong direction, you also risk failure.

To quote Jim Rohn:

“It’s all risky… If you think trying is risky, wait until they hand you the bill for not trying.”

Google has become an interesting case study for various talent strategies, including the kinds of qualities and skills that they seek. It seems that they, along with other Silicon Valley unicorns, have proven that hiring entrepreneurial talent does not make your workforce one big flight risk. In fact, it helps you innovate at a competitive pace, as long as you have the culture to nurture the inclinations of this population.

When I see a job description stating that the company wants an entrepreneurial candidate, or that they have an entrepreneurial culture, I wonder what that actually means to them.

There is a definition for entrepreneurialism, but there are also varying perceptions about the related qualities and conditions that enable companies to fully leverage it.

By some Glassdoor reviews and first person accounts, it seems that entrepreneurial could be synonymous with self-managed. With other data to add context, sometimes you can tell that a company is growing at such a rapid pace that they have little structured training, supervision, and coaching. This scares me, because even effective, successful entrepreneurs need strong mentors.

The benefits of an entrepreneurial mindset can be:

  • Innovation
  • Resourcefulness
  • Accountability
  • Time management
  • Coachability
  • Tenacity/Grit
  • Troubleshooting
  • Multitasking
  • Combination of people and tech skills
  • Opportunity-seeking
  • Problem-solving
  • Experimental
  • Outcome-driven
  • Project management skills

The transferable value of being entrepreneurial to a corporation is a “do what it takes” attitude.

These people don’t complain that they can’t be effective because they don’t have the resources; they go to Plan B, or C, or D, etc.

They don’t sit around while IT fixes technical problems; they go back to the old ways things were done so that progress can continue.

They don’t ask for extensions or offer apologies – they deliver some functional solution on time and promise an even better one in the future.

They don’t wait to be instructed or told; they see what needs to be done and make sure it gets done, even if they have to delegate it to someone they don’t actually have any authority to direct.

They stay on top of almost everything, keeping the customer (and revenue) at the top of the list always.

They put in extra hours when needed, and proactively invest in extra training to acquire skills that are valuable.

They make it work.

If all of this sounds great to you, let’s get clear about what you have to offer talent like this if you don’t want them to jump ship – and they will if their impact or opportunity is limited.

You need to give the room to fail. They will want to try things that have never been tried before, things that have not yet been proven. Be conscious of how often you say no, and make sure that when you say yes, you give them your full support. Back them up when they fail. Take accountability for giving them the leeway, and partner with them to devise their next victory.

Just because they can institute their own structure and deliver on time doesn’t mean that they don’t want to learn from working closely with those who have achieved more than them. Don’t let them hang too long solo without checking in, recognizing progress, and guiding them in overcoming challenges. Entrepreneurial people still want to cut out errors and get to results sooner. If you have wisdom that can prevent trial and error, offer it generously.

Just because these folks manage to do a lot with a little doesn’t mean they will sustain a job where resources are chronically limited. They’ll want to see you making investments in new technology and training. If they don’t, they’ll see the risk for them in falling behind and will seek out new opportunities.

Trust these folks to come in, work smart, honor their natural rhythms and work at their own pace, as long as they deliver. If they fail to deliver, help them understand what actually went wrong as a coach, rather than as someone who enforces punitive controls to course correct.

Give them time to recharge. This population is at great risk of burn out, because they are so driven to solve problems quickly and deliver. Even if you offer unlimited vacation, you may need to make sure that this talent is taking adequate time to manage the important aspects of their personal life – their personal finances and relationships. Make sure that they have ample time to enjoy the things that stimulate their curiosity and creativity outside of work. Help them manage their holistic wellness.

Don’t assume that these people want to climb the corporate ladder into management, though they love having an impact. What makes them great could be what they do with their hands and minds, not what they do with their people. Make sure that there are multiple mobility options for these folks to continue being challenged and growing.

Some may say that not everyone is cut out for entrepreneurial life. While I’d certainly say that not everyone is prepared for this life, everyone can adopt an entrepreneurial mindset and though we all may need to shift into maintenance mode from time to time, true entrepreneurs will not be happy staying there for very long.

Is your company seeking “entrepreneurial talent” or promote an “entrepreneurial culture?” What do they mean by that?

Imagine Dragons – Whatever It Takes

Get Imagine Dragons’ new album Evolve, out now: http://smarturl.it/EvolveID Shop Imagine Dragons: http://smarturl.it/ImagineDragonsShop Catch Imagine Dragons on tour: http://imaginedragonsmusic.com/tour Follow Imagine Dragons: Facebook: https://www.facebook.com/ImagineDragons/ Twitter: https://twitter.com/Imaginedragons Instagram: https://www.instagram.com/imaginedragons Directed by Matt Eastin and Aaron Hymes. Special thanks to the Bellagio Las Vegas and Cirque Du Soleil.

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

Taking On Fixing the Broken System of Hiring and Careering

Any workable solution has to bridge the agendas of all parties – talent, recruiters, HR, and hiring managers. Everyone is working from different playbooks, even using different dictionaries. So much money has been thrown into HR tech, and none of it has fixed what’s broken.

#realities

There are problems with the human solutions:
  • Bias – It requires a LOT of self-awareness, which requires time for reflection. Time is something of which we all, recruiters included, have less and less. Speaking of…
  • Time – It’s not reasonable to expect recruiters to read résumés for 300-3000 job applicants. Then you also expect that they send a response and gather and provide feedback while spending adequate time on the phone with candidates who appear to fit, and hold on-site interviews, test, reference check, network, maintain professional partnerships, etc.
  • Arbitrary job requirements – Companies are too cryptic or even naive about what skills and experience candidates really need to step successfully into a role.
There are problems with the tech solutions:
  • Keywords – What % of résumés do you think actually have all the right keywords, and in a context that qualifies the candidates’ proficiency or lack thereof? Relying on keywords shrinks a candidate pool significantly.
  • True success indicators – Keywords do not predict performance, so the candidates that rise to the top of search results are not necessarily the ones who will perform the best.
Some other unfitting pieces of the puzzle –

Rolling recruitment:

Companies, especially in this market, need to be pooling talent whether there are positions open or not, but candidates aren’t buying into this whole talent community thing. They change jobs when they’re ready to change jobs, and once they land, it’s not a great career management move to jump ship because a company you vied to work for when you were looking is finally ready to hire.

******

Market pay:

If companies invested money in programs that ACTUALLY improved engagement AND accountability (few do!), maybe they would be able to give their current talent the money they expect and would be offered elsewhere instead of losing this talent, suffering losses from vacant positions, and then having to pay a new hire more and invest resources and potentially money in training new talent. Projections on actual losses that may not show up on the balance sheet need to be factored into payroll budgeting.

******

Communication:

Companies automated so much of the recruiting cycle that it seems human-to-human communication is perceived as a nuisance instead of a necessity. HR people don’t want candidates calling. Third party recruiters often have zero interface with a hiring manager. How many recruiters wasted weeks trying to find candidates with X experience only to find out that the client hired a candidate without it? In all that time the recruiter could have followed up with candidates with real updates.

*******

Culture killers:

Hiring managers are spending a large percentage of their time killing drama, trying to get their teams business-ready in the face of resistance to change, and fighting politics and bureaucracy that there is little to no time left to give thoughtful consideration to candidates who don’t check all the boxes and provide productive feedback. Eliminating a candidate because they don’t have industry experience, for example, can be shortsighted.

******

Elimination criteria are evolving:

Background checks are still revealing crimes related to marijuana for candidates in states where it is now legal. Blacklisting is a practice facing increasing scrutiny. Companies are (and have been) eliminating references due to fear of litigation. Discriminating against candidates who suffered long-term unemployment or any unemployment is now illegal in certain municipalities and states. Eliminating candidates who have been underpaid, or using previous pay to justify paying lower than market rate are illegal. Pursuing litigation against your former employer isn’t as illegal as facing retaliation from your former company, but it won’t be long until it is, I predict.

******

There are no band-aids for the problems that plague hiring and careering. The whole system needs to be torn down and replaced.

Yes, I have ideas. I’ve paid close attention as a former job seeker who experienced long-term unemployment, a former IT recruiter, and as someone who has been a close confidant of corporate leaders as a career coach for 13 years as well as an adjunct professor teaching the next generation of talent how to navigate job search, careers, and leadership. I need the right ears. I need to find partners. This is a HUGE undertaking, larger than the sum of all I’ve accomplished to date. Hit me up if this mission speaks to you.

Wounding and Healing of Men

Provided to YouTube by The Orchard Enterprises Wounding and Healing of Men · Francis Dunnery Hometown 2001 ℗ 2004 Francis Dunnery Released on: 2004-08-03 Auto-generated by YouTube.

Karen Huller, author of Laser-sharp Career Focus: Pinpoint your Purpose and Passion in 30 Days (bit.ly/GetFocusIn30), is founder of Epic Careering, a 13-year-old leadership and career development firm specializing in executive branding and conscious culture, as well as JoMo Rising, LLC, a workflow gamification company that turns work into productive play. 

While the bulk of her 20 years of professional experience has been within the recruiting and employment industry, her publications, presentations, and coaching also draw from experience in personal development, performance, broadcasting, marketing, and sales. 

Karen was one of the first LinkedIn trainers and is known widely for her ability to identify and develop new trends in hiring and careering. She is a Certified Professional Résumé Writer, Certified Career Transition Consultant, and Certified Clinical Hypnotherapist with a Bachelor of Art in Communication Studies and Theater from Ursinus College and a minor in Creative Writing. Her blog was recognized as a top 100 career blog worldwide by Feedspot. 

She is an Adjunct Professor in Cabrini University’s Communications Department and previously was an Adjunct Professor of Career Management and Professional Development at Drexel University’s LeBow College of Business  She is also an Instructor for the Young Entrepreneurs Academy where some of her students won the 2018 national competition, were named America’s Next Top Young Entrepreneurs, and won the 2019 People’s Choice Award. 

The Most Prominent Employment Issues of 2018

What's Next?

What’s Next?

I attended a task force meeting Friday and there was a lot of inspiration for future blog posts on topics that have and will directly impact both those looking for jobs as well as companies needing talent.

Parties in attendance represented employment news, concerns, and trends from the perspectives of the (Chester) county economic development council, the state (PA) unemployment office, non-profit community outreach, employers, human resources, recruiters, and career and leadership coaching.

Here are a list of the topics discussed that I plan on covering in the coming weeks:

  1. Experiential Recruiting: Evaluating Candidates on a New Level for Better Hires
  2. Emotional Intelligence Training: Solving the Soft Skills Shortage
  3. Don’t Layoff Talent with Obsolete Skills; Train them on the State’s Dime
  4. What Requirements for Years of Experience Really Mean
  5. What Really Increases Employee Engagement; It’s Not Benefits
  6. How Outreach Efforts to Economically Depressed Areas Can Be Augmented
  7. Average Housing Costs Exceed Average Income – Can Employers Solve This Crisis?
  8. The Online Application Process Sucks For Everyone

I would love your input on which of these topics interest you most. Please comment with the number(s) you most want to read about sooner rather than later and follow me if you have not yet already so that you know when it posts.

Also, I know that LinkedIn doesn’t make it easy to search through someone’s previous posts; there’s no effective search feature, and the shelf life of a post is very short, unless engagement somehow spikes after the fact. So, know that you can also subscribe to my blog where you can search by keyword and month and easily see the most previous topics: www.epiccareering.com/blog.

Also, these blogs are shared on Facebook at www.facebook.com/UnveilYourBrilliance. If you prefer using that, like the page so you can be alerted to new posts and videos.

If you are seeking a speaker on any of these or related topics, contact me.

Zoom Beatles – 11 – Do You Want To Know a Secret

Edição comemorativa dos 50 anos do lançamento do primeiro disco dos Beatles – Please Please Me – Faixa nº 11.

Facing Age Discrimination? You Might Not Like This Advice

Old-0141 by Ronny Olsson on Flickr

If you’re finding it harder to land a job as you age, you may be wondering if age discrimination is rampant. You may worry about how are you ever going to compete with younger professionals.

The usual advice is to try to disguise your age by cutting off previous experience past X years and omitting graduation dates.

I disagree.

I personally think it’s a futile effort and one that won’t get you much further than you are.

I may advise you to cut off experience past X years for other reasons, like irrelevance or space considerations, but not out of fear your age will be discovered.

Here’s why –

#1 – Hiding your age actually draws attention to your age. With LinkedIn now being a primary platform for recruiting and job searching, it becomes harder to disguise your age. When a graduation date is missing or your summary touts 20+ years of experience that’s not on the résumé, that’s the moment I start wondering. But I’m not wondering if you’re old – I’m assuming you are. I’m wondering how sensitive YOU are about your age. What if you’re not the right fit? Will you think I’m discriminating against you? Sounds like a hassle. NEXT!

#2 – Let’s say hiring manager Jane (don’t blame the recruiters – they deliver what the hiring manager asks for) is convinced that age will become a performance issue and she’d rather not interview experienced candidates. This is why in the job description she asked for 8 years of experience vs. 15. Let’s say also she didn’t get a clue of your age from your résumé or social media so as to avoid wasting her time. She is unlikely to change her mind. In fact, she may even feel a bit like you were trying to swindle her. You are already off on the wrong foot. Maybe you like that challenge – we’ll address that in a bit.

#3 – Your age is an advantage. That is why the majority of leadership roles require more years of experience. The more you experience, the more you learn, the less trial and error you will use, AND the more time and money you will save. To put it simply, as long as you are still sharp, you will avoid making mistakes. This is valuable to any company, and if you’re trying to minimize your age, you’ll inhibit your ability to promote this tremendous value.

#4 – It’s in your best interest to avoid the employers whose culture allows age bias. An allowance such as this is most likely indicative of many other systemic issues. If you solve these problems, then the interview will look a lot more like you consulting to them, but you would have to be an NLP (Neuro-Linguistic Programming) master to have built the kind of rapport necessary in the interview process to show them the error of their ways and gain their buy-in to change it. If you don’t solve these problems, don’t you think it’s best to just avoid them?

Some people feel very confident that if they could get past the first screen, which would otherwise exclude them because of their age, they could convince the interviewer to give them the offer. You do you, I say. If you’re really that awesome and convincing, go for it. And, if you find over time it’s not working, try it the other way – being transparent from the get-go.

If you don’t feel as confident, decide now if you want to spend your time trying to change people’s mind about age or if you want to target companies that already value what age brings the table. Pending you have a strong brand and campaign, you will land faster and experience less frustration if you are outright about your age because you will only be spending time with employers who don’t care about age.

However, if you feel it’s important to shift the paradigm, expect that it will take extra time to educate people and be prepared for frustration when some minds don’t change. Because you will be facing a less receptive, perhaps even hostile audience, you also need to put in 4x as much effort and time to generate double the interview activity, as your “closing rate” goes down.

I don’t have any actual numbers, because people don’t openly admit to discriminating based on age, but from my experience as a recruiter, hiring managers choose one candidate over another based on a myriad of other reasons. Rarely would I suspect that there was age discrimination. Sometimes I was given feedback that I was prohibited to relay to the candidate, and just had to tell them that the client chose someone else. Often the reasons were a mystery. I recall many times a candidate was chosen because of an internal relationship, or a common interest, or just really hit it off with someone. Age discrimination and bias happen, but not as frequently as you would think.

You are most likely finding it harder to leave a job because the more experienced you get, there are statistically fewer positions toward the top. Also, if you were using a way to look for a job that worked many years ago and wondering why it’s not working now, it’s not your age. What used to work years ago doesn’t work as well now and as you gain more experience, certain activities are just less effective. You have to be more strategic and less tactical.

And, even though if you look at an organization chart as a triangle, you can see that there are fewer positions at the top. That doesn’t mean you have fewer chances to land that job. Your chances of landing a job actually have little to do with the amount of opportunity available and much more to do with your ability to be competitive for those roles.

Brand yourself as someone wise but in touch, someone who can elevate standards of the workforce around them, and someone who will set the company up for success by helping them avoid costly mistakes.

Some companies have learned the hard way that hiring less expensive talent can lead to MASSIVE costs downstream. If they have learned, they are now seeking and willing to pay for experienced talent. If they haven’t learned, they’re dying, and you don’t want to go down with them.

With technology evolving at breakneck speed, you’ll have to demonstrate that you can keep up, that you are agile enough to pivot on a dime, literally, but also maybe physically.

This actually touches on a different kind of illegal discrimination – health. Sick workers cost companies money. Recruiters and hiring managers are not really supposed to be privy to any medical information throughout the interview process. However, if you show signs of illness or, let’s just say not wellness, then there could be bias against you.

As wrong as that is, fighting against this bias can become a full-time job, and one that has no guarantee of income. It can be a futile waste of energy that is probably better spent on your well-being and peace of mind.

By keeping yourself in as good a shape as possible, you’re not only projecting health, but you project that you value yourself. Why would anybody else value you, if you don’t?

There are some things that we are genetically predisposed to have and accidents happen that can leave us disabled, but there are things within our control that we can do.

We can get enough sleep. We can quit bad habits like smoking or eating junk food, and we can eat more vegetables and exercise regularly. (Hypnosis is highly effective for this! Book here!)

Now we also know that our brain has plasticity, meaning it can still develop and re-develop, so we can also keep our brains sharp with the right nutrients and activities. Dr. Daniel Amen has some great education on this. You may have also heard of the mobile game Lumosity, which is designed to help keep cognitively fit. Even just playing chess, dancing, and doing crosswords have been proven to do this.

Sensitivity to and anticipation of age discrimination is often a greater detriment than age itself. It keeps you in a victim mode versus an empowered mode. You will project less confidence in your interviews. You may even be a bit more defensive or over-compensate by being overly energized.

Yes, age discrimination does happen, but it’s most likely not the reason you are finding it more difficult to land AND you can overcome it in less time (weekly and overall) with effective branding and campaigning. There are 3 spots left in April if you want one-on-one help in this area. You can book a free consultation here. If you prefer the support of a group setting or you have a small budget for this type of assistance, a live 6-week group coaching session will start in late April. The first module is FREE and you can watch it here.

 

Don’t let anyone keep you from contributing to your brilliance. I will help you take control, shine your brightest, and continue realizing your potential.

Fleetwood Mac – Landslide

i do not own this song, no copyright infringement intended Lyrics: I took my love, I took it down Climbed a mountain and I turned around And I saw my reflection in the snow covered hills ‘Til the landslide brought it down Oh, mirror in the sky What is love?