Archives for “job seeker”

How to Handle Recruiters Wanting to Connect

Image by Jayne K. via Flickr. Some rights reserved. https://bit.ly/2I46fhg

Image by Jayne K. via Flickr. Some rights reserved. https://bit.ly/2I46fhg

(A follow up to: 4 Things You Can Do on LinkedIn to Attract Recruiters)

If you follow my advice from the last post, it won’t be long before you see people you don’t know, including recruiters, sending you invitations to connect.

So, should you accept them?

Here is LinkedIn’s recommendation: “We strongly recommend that you only accept invitations to connect from people you know. You can control who can send you invitations from the Communications section of your Settings & Privacy page.”

LinkedIn Open Networkers (LIONs) subscribe to the school of thought that more connections are better.  LinkedIn will cap you at 30,000 first-degree connections.

The choices you have for who can send you invitations include:

  • Everyone on LinkedIn (recommended).
  • Only people who know your email address or appear in your “Imported Contacts” list.
  • Only people who appear in your “Imported Contacts” list.

First, let me explain why LinkedIn recommends that you stay open to receive invitations from anyone, but only accept those from people you know.

The original intention of LinkedIn is to keep track of who you know, and who they know, and who they know.  The idea we are all separated by no more than six degrees of separation began in 1929 by a Hungarian author who wrote a short story about network theory. That later compelled social psychologist Stanley Milgram to conduct experiments in the 1960’s. And Columbia University experiments in 2003 confirmed the theory.  So, anyone you might want to meet in this whole wide world is no more than 6 introductions away.

Furthermore, researchers from Tufts and Stony Brook University concluded that while stronger connections are more likely to offer help, your weaker connections are more likely to actually help you land a job.

So, it’s not just who you know. It’s who they know, and who they know.

Notice the “know” part of that. What does it take to really “know” someone? Ask 10 different people, and you will probably get 10 different answers.

It’s up to you to determine what you would need to know or how long you would need to know a person before you really KNOW them. I recommend thinking of it this way: figure out what you need to know about a new connection in order to feel confident introducing them to VIPs in your own network.  This means asking new connections very meaningful questions.

Yes, that is my recommendation – get strangers on the phone and get to know each other before you connect.

When it comes to recruiters, some are transactional and some are relational.  A transactional recruiter wants you in their talent community either for a job requirement they are currently trying to fill or because they expect they will someday have a job requirement for which you might be a candidate. A relational recruiter may ask you to connect for the same reasons, but they get that you are a person, not just a candidate, and that building rapport and potentially a relationship will serve the highest good of everyone: themselves, you, your network, their clients, and their network. They see networking as an investment that enriches their professional experience and produces opportunities that can positively impact multiple lives.

Do either or both sound like people you might want to have in your network? A transactional recruiter may not produce as much value for you as a relational recruiter, but you still may land a job through one. 

How a recruiter is compensated and how their performance is measured may influence whether a recruiter works as transactional or relational. If job metrics dictate that they have to make 100 calls per day and interview 10 candidates in person per week, a metric I had previously as a recruiter, taking time to get to know candidates, especially those I can’t place NOW, seems like an unwise investment of time, even if that’s what I really want to do. Recruiters may flip from being transactional to being relational, and vice versa, when changing from one firm to another. Some relational recruiters will only work where the model supports investing time in building long-term relationships because they find transactional networking to be empty and unfulfilling.

So, once you decide what your standards are for people from whom you accept their invitation, the next step is to speak offline. LinkedIn removed the feature that allowed you to reply to all invitations, now you can only reply to those who have sent you a customized note (and if you read this at any point in the future, that may or may not be the case.)

Once you have decided you want to know a person inviting you to connect,  click on their name to visit their profile and message them, by clicking the “Message” icon just right of the “Accept” button. Send a message something along these lines:

“Hi. Thank you for the invitation to connect. Are you open to getting better acquainted offline? I’d like to understand what your mission is and what kind of invitations would be most impactful to you right now in fulfilling it.”

I include my number to put the ball in their court, but you may not be comfortable with that. Instead you can offer them 3 days/times you have 20-30 minutes free, ask them for their number and to confirm a time.

Not everyone who calls me is going to become a connection. If someone starts to sell me on something right away, I think twice.  I consider myself fairly intuitive, and I can feel a person out. My most important qualification for someone joining my network is if their values are aligned with mine. Meaning, will they be ethical, considerate and respectful?

Of course, when I receive an invitation that I’m going to consider, I check out their recent activity and see what they have been commenting on, liking, and sharing. I read their recommendations and see if they have given any. If they are generally adding value, I’ll be inclined to accept the invitation after speaking.

Notice, I still want to speak with them, mostly because I want to know they are willing to speak to and invest the time with me.  If they’re not, there’s a high probability this person will not prove valuable to my network.

When I speak with them I rely on my intuition and make the conversation organic, but to give you ideas of my thought process:  

  • I might ask them about something specific in their profile.
  • I’ll get their thoughts on a prevalent challenge in their industry or a current event.
  • I’ll ask them what they want most to happen in the next 12 months.
  • I’ll share something personal about myself and see if they reciprocate.

The questions you ask are best if they help you determine if the person meets the criteria you have established for making connections. I don’t necessarily need someone to think like me, agree with me, or share my worldview, though that’s great when that happens. Again, for me it’s really about feeling out how they would treat someone I care about if I were to make an introduction.

I set the intention for these calls that, if it seems like someone I’m going to add to my network, we determine right off the bat something we can do for each other – either an introduction, sharing an article or resource, or giving advice. Ask recruiters what is hot on their plate right now; what candidates do they need to present right now. Then, take at least one proactive measure to try to source that candidate in your network, if you don’t have a referral off the top of your head.

Creating this value right off the bat turns an acquaintance into a partner in success. When you have many partners in success, you don’t have to work as hard to achieve goals, so while the investment of time may seem heavy on the front end, it’s really a time and productivity hack.

Happy connecting! 

Connection

Provided to YouTube by Universal Music Group North America Connection · The Rolling Stones Between The Buttons ℗ ℗ 2002 ABKCO Music & Records Inc. Released on: 2002-01-01 Producer: Andrew Loog Oldham Recording Arranger: The Rolling Stones Author, Composer: Mick Jagger Author, Composer: Keith Richards Music Publisher: Onward Music Ltd.

4 Things You Can Do on LinkedIn to Attract Recruiters

Photo by petrOlly via Flickr. Some rights reserved. https://bit.ly/1Q5hzp0

Photo by petrOlly via Flickr. Some rights reserved.

(Upcoming posts: How To Handle Recruiters Wanting To Connect, How To Deal With Trolls Now That You’ve Gone Viral)

In case you weren’t aware already, recruiters use LinkedIn to find, qualify, and engage with talent for open positions. I can’t confirm an actual statistic, but one study reported in 2016 that 84% of recruiters use LinkedIn to recruit while another study from March 2018 reported that 94% of recruiters use LinkedIn to vet candidates. I believe them both.

From the 2017 Jobvite Recruiter Nation Report, below are the top three positive factors that impact a recruiter’s decision to move forward with a candidate.

  1. Examples of written or design work (65%)
  2. Engagement in volunteering, mentoring, or non-profits (63%)
  3. Mutual connections (35%)

So, if you want to be visible and desirable to recruiters as part (not all) of your job search plan, below are four things you can do to increase your chances.

Please be advised that companies report their highest quality candidates come from external recruiters only 7% of the time, and 26% report that their lowest quality candidates come from external recruiters. So, allocate your time investment in recruiters to be about 10% of your efforts. Contact us to learn what to do with the other 90% of your time.

The good news is the efforts below will not only make you attractive to external recruiters, but also internal recruiters and, even better yet, hiring managers.

  1. Follow and engage with recruiters and industry leaders who are active on LinkedIn.

By active, I mean they post regular status updates, like and comment on others’ posts, and have 500+ connections.

When you follow them, their updates will show up on your homepage feed. But, when you follow a lot of people and companies, algorithms will govern your homepage feed so that you only see status updates with strong engagement predominantly. In other words, their posts will only show up in your news feed if others have been engaging with those posts (popular posts).

You will also want to make sure you follow companies on your target company list and internal recruiters, HR leaders, and thought leaders (who are active.) Some that I follow:

  • Lauren McDonald
  • Adam Karpiak
  • Shaun Hervey
  • Ken Lubin
  • Tabith Trent Cavanaugh
  • Brigette Hyacinth
  • Kevin Wheeler
  • Lou Adler

Once you follow, you must engage! You can help them gain more visibility by liking their posts, which then adds their post to your networks’ home feed and lists that activity to your profile under recent activity. However, if you want to gain visibility with them or within their network, comment thoughtfully. Asking additional insightful questions will generate the most visibility.

Spend 15-20 minutes doing this daily and you will see the amount of your profile views go up. The amount of invitations or followers you receive will be more reflective of the quality of your posts, versus the quantity. I recommend you focus on what you say rather than how frequently you say it.

We’ll discuss in a later post what to do when recruiters you don’t know invite you to connect.

  1. Add people to your network weekly.

Start by expanding who you think SHOULD be in your network. The obvious people are former or current co-workers, supervisors, vendors, and customers. Some people focus solely on people in their industry or professional realm, but this is a mistake. People don’t operate in industry vacuums. Think of anyone you are on a first name basis with who, if they asked you, you would not hesitate to make an introduction on their behalf. This could be neighbors, fellow soccer parents, doctors and dentists, event planners, attorneys, accountants, etc.  Every time you leave your house, think about “the people that you meet each day.”

If you fewer than 200 connections, aim to add 20 each week by inviting 50. If you have at least 200 quality connections (meaning you know them at least as an acquaintance, if not better), and you feel that you have added all of the above-mentioned people, start seeking out those who are commenting on posts of interest to you. It’s the easiest way to connect and customize your invitation message: “I saw your comment/post on >>>> and thought it was really insightful. I’d like to know more about what kind of introductions would be the most impactful to you right now. Do you have 20 minutes or so to get better acquainted offline? My number is…..”

Then, of course, wait for them to accept or perhaps respond, and follow up to schedule an introductory phone call, a lunch or happy hour, or invite them to an event you will be attending and ask them to meet a bit earlier.

  1. Start posting quality content.

What is a quality post? One that exhibits your expertise, but also initiates a discussion that others want to engage.

You have two options for posting content on LinkedIn, and I recommend using them both to some capacity.

The first option is your status update:

You enter this right from the top of your homepage. You have 600 characters here, unless you want to cross-post to Twitter, in which case you have 140 characters. A highly engaging status update now has the potential to go viral even more so than publishing posts, as long as people engage. Engagement will extend the “shelf life” of your post, so your goal is to get people to like and share it.

Think about some of the pains your industry experiences, trends impacting it, and challenges of implementing solutions.  Find ways to resonate and empathize with your future employer. Don’t give away all your proprietary expertise, but definitely share the great outcomes to which you have contributed. Tell stories. Express your personality, which will promote you not only as a qualified candidate, but one who would potentially fit in with a company’s culture. Don’t worry about pleasing everyone. Not everyone will give you an offer. You only need one great offer (though we can help you generate momentum that produces multiple offers.)
Read each post out loud twice and have someone else proofread it twice before you put it out there.

We’ll discuss in a later post what to do about trolls. Don’t let them stop you from getting great content out into the world.

The second option is publishing posts:

These are essentially like blogs or articles. They are usually longer (500-800 words) and include keywords. While the “shelf life” of these are longer (they will be associated with your profile either indefinitely, or until LinkedIn decides to change that), they become hard to find unless engagement continues.

They can sometimes be picked up and promoted by LinkedIn. I recommend also sharing through your status update, to individuals who may want to chime in on the comments, and in groups (read and follow all group rules; some don’t want you to self-promote or direct people outside of a discussion thread.)

Think carefully about your titles and try to think about what someone might be experiencing, wanting, or wanting to avoid.

  1. Volunteer and add your experience to your profile.

The better volunteering opportunities are the ones that enable you to interact with people and work on a team. Perhaps you can even be the one that organizes a community event. You might want to start with professional organizations in your industry. See if they have events coming up at which you can volunteer.

I encourage you to choose an organization that has meaning for you. It may or may not lead to you meeting someone who can open a door of opportunity for you, but it is really one of the best ways to remember how valuable you can be for others. And at the same time, helping others less fortunate than you will remind you of your own blessings.

As expressed above, a tertiary benefit is how favorable recruiters look upon this type of activity.

You may also opt to add a post related to that non-profit or volunteer activity and tag others involved to bring them added visibility, as well. Besides professional organizations and non-profits in your community, another place you can go to find volunteering opportunities is volunteermatch.org.

Watch for upcoming posts related to this topic:  How To Handle Recruiters Wanting To Connect, and How To Deal With Trolls Now That You’ve Gone Viral.

See Me, Feel Me / Listening To You

Provided to YouTube by Universal Music Group North America See Me, Feel Me / Listening To You · Roger Daltrey Tommy ℗ 2000 Polydor Inc. Released on: 2000-01-01 Producer: Pete Townshend Producer: Ken Russell Author, Composer: Pete Townshend Music Publisher: ABKCO Music Inc. Music Publisher: Fabulous Music Music Publisher: Fabulous Music Ltd.

Don’t Stress Out about Stress…Yet

Photo courtesy of Sarah (https://www.flickr.com/photos/dm-set/). Some rights reserved.I have been trying all morning to find a Quartz article that other articles (Apost.com) have been referencing regarding bad bosses, why people don’t leave them, and how a bad boss can be as bad for your health as second-hand smoking. I couldn’t find this source article, so I won’t cite the statistics as truth – YES! I fact check!

So, I did a little bit more legwork to see if I could find the original research sources (The American Psychological Association, Harvard, and Stanford.) What I found was that a “recent” study being cited, isn’t very recent at all – 2015.

Further, people who cited the original Apost.com article said that the Quartz article quoted the American Psychological Association stated 75% of American workers said that their boss was a “major cause of stress.” I have not been able to validate this either.  It also says 59% of these people would not leave their job in spite of their bad bosses – I also found no validation of this statistic, and I was relieved for that!

Here is what I have been able to validate

An aggregation of 228 different studies found:

  • Those who face major stress at work are 35% more likely to be diagnosed with an illness.
  • People who work long hours are 20% more likely to die sooner.
  • The fear of losing your job increases your chance of having poor health by 50%.

I’ve had many clients over the years who had to leave their jobs because they believed it was making them sick – literally. They weren’t imagining it. Science has proven that stress can negatively impact our health. There are too many citations to reference on this. If you would like proof, go to pubmed.org and enter “stress and disease” in the search bar.  If you are in denial of this, it may even benefit your health, too.

Not all stress is bad. Eustress is the good kind, and further studies indicate that our perception of stress is the real determinant as to whether it will impact us negatively in the form of sickness and disease, or whether it will improve our performance, resilience, and sense of achievement.  Some people bring out their best in stressful situations.

You have to assess your beliefs about stress and know your own stress limits before worrying that your string of sicknesses is related to your job.  A report I found cited the theories and methodologies of some major I/O Psychology thought leaders (Kahn, et. al.,) which purported that a person’s fit to their environment determined whether the job would produce eustress or distress.

Now, how well do you fit your environment?

A bigger question is, if you recognize that your environment does not allow you to thrive and operate at your highest levels, are you going to do anything about it?

The Apost.com article was thought provoking, even if it wasn’t properly referenced. The author, who surmised that survival is why people stay, stated, “Given the present market conditions, it is not an easy decision to quit one’s job and start over entirely.”

I have two things to say:

#1 – Regardless of market conditions, changing jobs is not an easy decision.  For many, this decision impacts not just the individual, but also family members and logistics that may be working. This is the #1 reason I have found why people stay at jobs that cause them (dis)stress. They operate under the notion that the chances of finding something better that also works with their lifestyle is a fantasy.

I’m here to tell you – it’s NOT!  It still won’t be an easy decision, but once you make it, engaging a partner like me will help ensure that you land swiftly and safely in a position that aligns with your lifestyle, values, and professional ambitions.

#2 – There’s nothing at all wrong with today’s market conditions (as of this post, April 2018.) With unemployment at a 10-year-low and wage growth relatively steady since 2010, there’s no need to be scared of this market – as of now. That could change, of course. But I assure you, having coached through the great recession, people were still landing jobs, and companies still needed to hire people. It just became much more competitive, and all the more reason to engage a coach to help you distinguish yourself and leverage your time and visibility effectively.

If you suspect your job is out of alignment in some way and is causing stress that could eventually (or already is) impacting your health, don’t wait any longer to get help. The job market is ripe, and just being in action and having a partner and a plan can greatly reduce your stress.

You don’t have to jump ship; just take the first step and book your free consultation!

How to Stay on the Same Side when Negotiating Salary

Everyone’s only out for themselves.  It’s a dog-eat-dog world. Maybe that’s what you have been taught. And if you bought it, you will see evidence reinforcing it everywhere. You believe it, and so it is your reality.

If so, the techniques I share in this blog are not for you. If you struggle to give people the benefit of the doubt, you will use negotiation tactics that are defensive. And, if you feel like you are struggling for power and losing, your approach may even border on adversarial.

If you struggle to trust a company even though it seems to be on the up and up, you will assume they are hiding something, and it will reveal itself in due time. In the meantime, you cover all your bases and feel compelled to constantly cover your … butt. In your professional work, if you feel the need to be competitive with others for attention, credit, prominence, and pay, you will assume others go to great lengths to win and that justifies you doing the same.

You are the last person my clients want work with, work for, or hire.

Why? You will most likely insist on being the last one to reveal your ask, even when pressed. You will try to circumvent the people in the company who are expected to ensure policy is followed for fairness and consistency. You may not even realize your bias against human resources.

You won’t believe what I am about to advise, so you might as well stop reading here.

If you consider yourself to be a moral, ethical person who believes that people are generally good and fair, you have found yourself disgusted by some things you have experienced in cut-throat corporate America. Even if you know there are good people out there, you may not have a lot of faith they can stay good in a system that promotes gaining profit (corporate and personal) over all else.

That being said, you want and deserve to be paid fairly. And there are so many great things you want to do with excess income that would enhance your life, help your family, and perhaps serve many others.

I have a deep compulsion to help you earn as much as possible within your market value range.  The truth is everyone wants a fair deal. I want that for you. You want that for you. And I want that for your employer, too. Why? Because when a company gets ROI on its talent, and it is a conscious corporation, it will reinvest profits in its people. And that is what we are all about.

A lot of companies say their people are their number one asset, but how many of them demonstrate it consistently? Finding out if a company really means it is getting easier (and we are working in making it even easier). And these companies will do the right thing by their people – and that’s when everyone wins.

If you want to stay on the same side with your employer during compensation negotiations, the first thing to do is due diligence: qualify that employer as a conscious company. Glassdoor, Top Places To Work lists, and the tenure and growth of its people historically (information you may be able to assess on LinkedIn) are resources you can use to do this. Then, of course, reach out directly to people on the inside to see if what you gather is substantiated.

The second thing you must do is understand what the market pays for your skills, experiences and talents. You can do this through online research on bls.gov, the salary estimates on Indeed (in the left column), reports on salary.com, and Glassdoor data. I recommend that you always ask a local recruiter who niches in your field to validate what you find. Make sure your data is based on local positions, or you adjust them based on your local cost of living.

Next, determine how you uniquely add value to this. In the nearly 12 years I have been a career coach, I have always been able to identify unique qualifiers for my clients, which is the essence of branding. Often there are monetary values attributed to those unique qualifiers, which can be qualities or hard skills. These can either push you into the upper ranges of market value, or move you above market value. Either way, you must be prepared to justify these clearly in a business case for your employer.

Whether you want to make a fair ask that enables the company to get ROI on you, or you are a top performer and the company knows how to leverage and develop you, they will aim to make 1.75x your salary. You may have a role traditionally considered to be in a “cost center” for a company, such as customer or technical support, but make no mistake – each and every role in a company was designed to contribute to the balance sheet in some way. If you’re not directly generating revenue directly, you are making it more possible, or you are helping to reduce costs or avoid shut-down/fines.  When you understand how your role contributes in this way, you can ensure that your ask is fair and that your reasons for believing this can be clearly articulated.

If your research indicates that the market value for your current position won’t meet your quality of life standards, it’s time to re-evaluate your career. And if you are unsure if the market value will support your needed standard quality of life and also provide a retirement you desire with the future quality of life you want, it’s time to get with a financial advisor. I am happy to make a referral. Just private message me.

Notice I haven’t said anything about your prior compensation. In spite of some companies’ and recruiting firms’ practices of determining your future value by your current value, your past or current compensation is not an accurate determination of your future value at all. It may be a reflection, however, of your self-worth. The branding journey we take our clients on helps them feel in alignment with their true market value and overcome the mental mindset that can develop from being underpaid and undervalued.

Lastly, what do you ask for and how do you come to an agreement with your employer while still keeping things friendly? After all, this is the first big decision you will make together. How you come to an agreement sets the tone for the commencement of the partnership, and it will influence your impression of each other from that point forward. Don’t you want to feel like you’re on the same team?  You each have an agenda, but the negotiation is really about finding the overlap and understanding the other party.

I am not one to advise people to refuse to answer questions about desired or expected salary.  Some of my peers, and even mentors, would.  If you feel like you might be taken advantage of by divulging your ask too soon, then you don’t trust this company. Maybe you wouldn’t trust any company? Or perhaps you didn’t qualify them as a company worthy of your trust? If you are the former, you probably should have stopped reading very early on. If you are the latter, do NOT enter into negotiations until you learn that the company is trustworthy, conscious, and invests in its people.

Instead of “holding your cards close to your chest,” I recommend boldly coming out with a reasonable range, data to back it up, and a business case to explain if you are asking for more than what the position usually pays. Keep in mind, ethical or not, when a person hears a range, they focus on what they are inclined to focus on in order to achieve their agenda. An unconscious company will want to get talent for as little money as possible. And a conscious company will not want to overpay for talent, because it hurts the company and inhibits their ability to re-invest in their talent.

Both examples will hear the low end of your range. So right after giving the range, discuss what conditions would have to be met in order for you to accept the low end, then swiftly explain how the company will benefit from investing in you on the high end.  Your low end must still support your current standard of living. Don’t give a low end that will leave you feeling slighted if offered, even though a conscious corporation would offer you good reasons for doing so.

Collegial negotiations are not just dependent what you say, though. It’s really more about how you are being – are you expecting the company will find your ask reasonable and do what they can to bring about the best possible outcome for both parties? If not, you probably should have stopped reading much earlier. This method will not work if you are suspicious. Authenticity is key here.

Lastly, leave the door open for them to ask questions and counter-offer. If a counter-offer seems way off your ask, ask them to help you understand, while giving them the benefit of the doubt that they have their reasons.

True story: I was trained in negotiating with candidates and employers as a recruiter. In my annual review shortly after that I was expecting a raise since I had been promoted in title. As trained, I did my research. In this annual review situation, it’s not customary to make an ask, as you’ve probably experienced. I anticipated my raise to be 50% above what I was making and instead it was a 10% raise. I had been underpaid my whole career prior to that, and armed with this new training, I was ready to earn fair compensation.  My boss, the VP of Sales – a master negotiator, had trained us to engage clients and candidates in further discussion when agendas didn’t align with the request, “Help me understand.” It became an inside joke, but in all fairness, it works, and it worked on him, too. I don’t have a poker face and I’m sure my disappointment in the offer was all over my face, so I took a deep breath and earnestly said, “Help me understand. I did research and based on the data, my compensation should be X.” I pointed to recent successes and things I had done outside of the scope of my role. He wanted to take a closer look at the data himself, and discuss it with the finance department and CEO.  They came back with a raise that was in my range, and a bit above the median. I, thankfully, had a conscious boss and CEO who wanted to pay talent fairly. 

The training I had was not the same as what I see other negotiation coaches promoting. It was designed to help three parties get on the same page, the employer, the candidate and the recruiting firm.  Our agenda was to keep strong relations with the employer to supply future talent needs, and to help our candidates earn as much as possible so that they stick and so that our share increased.  I used this training to increase my own salary by 50% and finally earn market value, and now I’m sharing it with you so that you can earn your fair share too.

 

If you would like to have guidance and support in qualifying conscious employers, understanding your unique market value, formulating and making your ask at the right time, reverse-engineering your career to align with your desired quality of life, and/or crafting counter-offers, e-mail Karen@epiccareering.com with the subject line: Make My Career Epic.

 

The Searchers – Take Me For What I’m Worth 1965

The Searchers – Take Me For What I’m Worth 1965

Is the Dominant Emotion of Your Company’s Culture Fear? Here’s a Simple Quiz to Find Out.

Photo courtesy of Lesley Van Damme (https://bit.ly/2H9l9Wd). Some rights reserved.

Marketing psychology has taught me that people are motivated to make a change or a purchase in order to either move toward something desirable or away from something undesirable. And the latter tends to be a more powerful motivator for most. I predict in coming years this will shift as a natural evolutionary byproduct of the technological revolution, provided we use technology as a tool for solving our major problems.

It certainly has the potential to, yet it remains unclear how this will translate to effectively solving our people-based problems. For now, a companies’ major tools to address people-based problems are training, standard operating procedures, coaching, and culture.

Some companies manage this better than others. It appears to me, based on job seeker targeting, public stock prices and other evidence of growth, that companies focused on proactively moving in a positive direction culturally are doing better than companies merely trying to avoid major crises. One is driven by desire, while the other is driven by fear. You can liken it to playing offense versus defense.

A very powerful verse from Living the Wisdom of the Tao by Wayne Dyer [captured below and mentioned here] helped me realize that when you are focused on the highest good and being the best version of yourself, you no longer have a need to regulate bad behavior.

So, when a company is operating with integrity and effectively nurturing a culture of inclusion, empathy, mutual respect, optimized personal and professional development and acceptance, it rarely needs to focus on problems like harassment, bias, discrimination, disengagement, bullying, ethical violations, and high turnover.

Perhaps you feel I am oversimplifying this, and admittedly, there are other factors that need to be considered as well, such as employee compensation structures and hiring practices. If you follow me, you have certainly heard me stress the importance of self-awareness and how all transformations begin with that. Here again, it is definitely important to have the ability to recognize if this is a systemic issue in your organization.

If your company is adequately able to do this, at least you’re on the front end of what could be a positive evolutionary turn for your company. A company, just like a team, needs both a good offense and defense to win.

What stage of transformation has your company achieved? Are they instituting new policies, practices, procedures or tools based on avoiding problems? Or are they moving toward a more ideal corporate well-being?

As the technical evolution accelerates exponentially, I predict the latter companies are going to survive and the former companies will eventually die. And so, you too must go from playing defense to playing offense. I advise you to plan and manage your career accordingly.

Here is a quiz that will let you know which category your company falls into. If your company falls into the defense category, assess your company’s leadership. Do you feel it has the talent and support to transition into a company that plays offense? If not, that either has to be you, or it’s time to plan your exit.

Tally up how many answers are offense versus defense to see which is dominant.

  1. Does your company provide coaching on emotional intelligence or merely sexual harassment awareness training?

Emotional Intelligence training = Offense

Sexual Harassment training = Defense

Neither = Apathetic = RUN!

  1. Does your company have strict attendance policies or do they operate on an honor system?

Strict clocking in/out = Defense

Honor system = Offense

Nobody tracks attendance and everyone abuses it = The company is probably bleeding money – RUN!

  1. Do performance reviews incorporate goals you identify with or solely those of your boss/department?

Boss goals = Defense

Individual goals = Offense

We don’t have performance reviews = Who still does this? RUN!

  1. If there are conflicts between co-workers, is the focus of the resolution aimed at identifying and punishing the “offending” party, or is there a benefit of the doubt extended to all parties with an aim to arrive at a mutual understanding and compromise?

Punishment-oriented = Defense

Empathy-oriented = Offense

We fight it out and the loudest, bossiest person wins = RUN!

We experience no conflicts = Reflects either an authoritarian culture dominated by orders and compliance, possibly stifling creativity and originality RUN!

OR everyone is hired based on their agreeable nature = Be wary, as innovation most likely lags far behind.

  1. When it comes to social media policies, does your company forbid or restrict social media or do they encourage you and train you to leverage it as a promotional tool? (Exclude yourself from this question if your whole industry is regulated.)

Browsers block social media = Defense

Social media savvy is promoted = Offense

Most of my co-workers waste the majority of their day messing around on social media = Your company may be a front for illicit activities, because companies can’t survive like this RUN!

You may find that if your company is more defensive than offensive, much of the day feels tense and the moments of triumph are few and far between. If you would like to become an agent of transformation to coach your company to be more on the offensive, Epic Careering offers one-on-one leadership coaching as well as workshops. Or, if you now realize you would rather work for a company that is further down the evolutionary road, we can help you land there too.

On the other hand, if your answers indicate that your company is playing offense and doing it well, I anticipate you will be growing and hiring, and I would love to help more quality talent pursue your company as an employer. We should connect!

If any of the above apply to you, private message me or e-mail me at Karen@epiccareering.com.

Freddie Mercury – In My Defence (Official Video)

Freddie Mercury – In My Defence (1992) Click here to subscribe – http://smarturl.it/sub2FreddieMercuryYT Click here to buy Freddie Mercury – Messenger Of The Gods – The Singles: https://MessengerOfTheGods.lnk.to/FreddieStore Freddie Mercury was a man of many talents and many different sides.

10 Steps to Being the ONE Who Gets the Offer: Avoid “Bland Brand”

Day 102/365 by markgranitz on Flickr

Most people don’t get the job. Only one. How do you set yourself up to be that one from the get-go?

It’s your brand. This isn’t just a buzzword, and it’s not something created out of thin air. In fact, you have one whether you are intentional about it or not. Only, if you haven’t been intentional (which is the “I” in EPIC,) it may not be a brand that positions you for what you want, and it might not be noticed by people in a position to give it to you.

Getting it noticed is a step ahead, step 3, though. Let’s just focus now on what you need to ask in order to assess your current brand, which is really how people think of you. Then you can bridge the gaps to include what people really need to understand in order to see that you are special, deserving, and ready for the next step.

[To go back a bit, Step 1 is Focus – I covered that in a video I shared recently, but it’s no longer available.]

Step 2 to landing your dream job is Branding. For job seekers, this means taking that focus on what you want to do most and who you want to do it for, and understanding what your ideal employer needs to know about you to help them quickly determine that you are a person of extreme interest and unique value.

A powerful brand creates a sense of urgency, because if a hiring manager sees your value, so will someone else, and that means that you could be an asset to the competition any day now. That’s a double loss to a company!

The average résumé and LinkedIn profile describe functional duties – what you were responsible for or in charge of doing and what your day-to-day, weekly and monthly duties were.

Do you think presenting yourself as average will attract the attention of your dream employer?

For that matter, will you attract the attention of any employer? Only if that employer is okay with average employees. What kind of job security can a company with average employees offer you? Will you be satisfied working with average people who produce average results? You may, and to each his or her own. My clients would not be, but that’s why they choose to work with Epic Careering. If you aren’t striving for Epic, you aren’t a potential client. This post could still help you, because even if you want an average job, you still need to land it, and you still need to be slightly better than average – otherwise, how is an employer to choose? I can just see them doing eenie meenie minie moe with résumés now.

(By the way, and this may seem obvious, so forgive me, but in order to be seen as an attractive candidate, you first have to be seen. Don’t depend on online applications for this, but again, that’s step 3.)

A. In order to assess your current brand, it’s best to ask others who know you well: What kind of reputation do you think I have?

When people give you generic answers, such as, “You’re a team player,” or “you are results-focused,” get them to be more specific. For example, when it comes to results, ask them to define the kinds of results that you generate, or how they can tell you are focused on results. If they praise you on your ability to work with a team, ask them what they think makes you good at working with a team. These are a couple examples of where and how to dig deeper, but the kinds of responses you might get are limitless. The key is to keep honing in on your UNIQUE way of being valuable in ways that many, many people are valuable. Don’t settle for answers that most people give, or you will wind up sounding like everyone else. That’s a kind of brand, but not the kind that gets the offer – that’s a bland brand.

B. Now you have to take a look at the kind of people that your ideal company wants to hire. Find a company that meets 80% of your criteria (which were developed in Step 1 – Focus.) How? Pick the most critical of those criteria and determine where companies who meet that criteria can be found.

For instance, if you want your company to offer excellent health benefits, Google “companies that pay 100% health benefits.” This worked for me. You may want to put in your state or city, but even if a company is headquartered in a different location, they still may have subsidiaries or locations near you, or they could have remote positions.

C. Visit their employer page to see what they say about the kinds of talent they attract. The better ones will have employee testimonial videos. You’ll still want to rely on other sources. Go to LinkedIn, search for the company, opt to see the employees on LinkedIn. You can sort by titles that resemble the ones you would want. Check out various profiles to see where else people worked, where they went to school, and what they have achieved at work and in their community. You may even see if those same people are on other social media, like Facebook or Twitter where they may share more candidly and you can find out more about the kinds of personalities the company attracts.

D. Look for trends. Write down what you find. What are the common backgrounds, personalities, and achievements that have enticed this company to hire in the past? Do you feel like you fit in?

That’s a loaded question, since most of us suffer from “imposter syndrome.” Let’s assume that these are people that you think you would like to work with, and therefore you would fit in. It’s generally true that traits we admire in other people are those we possess or strive to possess, and therefore are authentically us. We just need some evidence.

E. Take the list of common backgrounds, personality traits, and achievements and put them in a T-table so you can compare with what you possess. Keep in mind that you may have to look outside your previous work experience to find evidence, since we don’t always get the chance to express or apply our innate strengths on the job, or we do and it’s not appreciated. If we’re going for EPIC, we’re assuming that your strengths, talents, and personality will be embraced and leveraged. That’s what makes you feel ALIVE at work. [Let’s also assume that you’re well compensated for them.]

F. Here is where we get more specific and start to build your brand case. The achievements, education, and skills are the more tactile to compare. However, when it comes to personality traits, it may be more challenging. Asking for assistance from those who know you well can really help speed this process along, as vulnerable as it might make you feel. You need to discern what your unique way of demonstrating these qualities has been.

G. Once you have all of the data, synthesize it, and distill it into 4-6 branding points – no more/no less. You need a solid foundation on which to build your content, and you want to make sure you can be clear and consistent across your résumé, LinkedIn profile, biography or any other media you might use to share your brand.

H. Put them into priority based on for what you want to be appreciated most.

I. Each branding point needs a story to prove it. The higher priority branding points need to be proven more frequently, and more recently.

J. Use the following formula to flesh out all the details of your story

> Situation (the conditions that existed that necessitated a change)

> Challenge(s)

> People impacted and the impact (pre-solution)

> Decision made

> Action taken

> Skills, talents applied

> tools used

> people involved

> results (in measurable terms whenever possible)

> impact (how that trickled down to other people)

K. Take the most impressive components of each story and build a bullet, starting with an action verb, that highlights them for your résumé. You may not accommodate each part of the story for résumé bullets, but you can save that back-story for your LinkedIn profile, helping you create a completely complimentary brand story between the media.

If these steps have already overwhelmed you, and you feel that in the time that you would take to complete all of these steps you could have made good money, do what highly successful people do and leverage other people’s expertise and time.

Engage us and we will:

  • Ask all the pertinent questions
  • Understand your target employer’s hiring criteria
  • Ensure that your new brand resonates with them and creates a sense of urgency
  • Get granular and specific about which makes you unique
  • Synthesize and distill all of your qualities and experience into 4-6 branding points
  • Write your summary to distinguish you among any other equally or more qualified candidates
  • Compose branded bullets that PROVE you are a MUST-CALL candidate
  • Craft complimentary content that presents a clear, consistent and compelling story that inspires action

 

If you like these steps, consider yourself a talented writer, and love the do-it-yourself model, I recommend investing in our very fun bullet builder, summary builder, LinkedIn profile builder and our proven template: http://epiccareering.com/diy-content-builder/. These put all the creation in your hands without the guesswork that can lead to costly (time and $$) trial and error.

The Smiths How Soon Is Now?

Album: Hatful of Hollow / Year: 1984 / Written by Morrisey and Johnny Marr / Produced by John Porter Lyrics: I am the son and the heir Of a shyness that is criminally vulgar I am the son and heir Of nothing in particular You shut your mouth How can you say I go about things the wrong way?

Back in the Hiring Saddle

First, let me take a moment to acknowledge the amazing support I have enjoyed from my former assistant, Angela Moseley. I know there were times I took for granted how much less I had to burden myself so that I could better support Epic Careering clients and move forward initiatives, like publishing my book. In fact, until I had to replace her, I hadn’t realized frequently enough how lucky I was to have talent like her – A self-starting Journalism graduate from Temple, with a sense of pride in her work, and as much of an appreciation of what we do as a company as you could expect from someone who hadn’t built the company herself.

Angela, best wishes to you in your new full-time endeavor. I hope you find the shift from freelancer to employee to favor your hopes and dreams for the future.

Today my daily devotional distinguished knowledge from wisdom as wisdom being derived from experience that teaches you, and knowledge as being information you acquire. I always thought that being truly wise meant learning from other people’s experiences – not having to endure the same trial and error to reach the same conclusions.

Having now endured my own search for a new assistant, there is some wisdom I would like to impart. I continue to read disgruntled posts from job seekers and hiring managers alike on why recruiting is even a profession – why do businesses need to allocate such a critical function to an outside party?

I attempted to straddle in between the job seeker’s perspective and the hiring manager’s perspective, constantly re-visiting my process and standards as I saw what was coming in. I can’t say I am certain I didn’t stray too far in one direction or another at times, but I can tell you that if my budget allowed for extra margin, I would have totally outsourced this very important job, and I have experience as a recruiter.

Let me report happily that, while it was not easy and required a tremendous investment of effort, energy and time, I have found someone I believe has great potential to help me push Epic Careering toward even greater client and customer service as well as greater product quality and usage so that we can help more people empower themselves to harness our resources and the power within them to pursue and land career opportunities that offer them the life that they want.

Help me in welcoming Syndie.

This will be the first blog Syndie will help me post. (Complaints can be directed to… just kidding 😉

Here are some observations that were somewhat forgotten and reinforced by my experience back in the hiring saddle.

1. Many candidates don’t follow directions

I’m not sure if some people feel that they are exceptions that you will just have to notice how great they are in the way that they do things, rather than how you want them to do things. I am hiring a subcontractor to work ¼ time, and yet I want to hire someone who considers themselves a part of the fabric of what I have built and continue to build, so from the get-go, I want to see a candidate not just willing to, but interested in learning about the career services industry, where the résumé is considered a major product and tool.

I am not expecting applicants to be résumé experts, but I expect an actual résumé – not a sales page. In my business your résumé is not just a critical introduction to your work history, but a work sample. If providing a résumé or making improvements to your résumé based on my instruction is too much outside your comfort zone, I don’t see why I should see that you are going to be a valuable contributor to my business.

In trying to see things from the freelancer’s perspective, I could only assume that these freelance virtual assistants had such a thriving reputation and pipeline of opportunity that my opportunity didn’t stand out as particularly interesting. I concluded that Epic Careering is better off without someone who was not interested enough in this industry to want to develop/furbish a best-in-class résumé.

2. Many candidates do not research thoroughly (enough)

While I do recognized that I am the expert on such things, I find it hard to accept that people take the time to write a cover letter without specifics that demonstrate that you have attempted to understand what we do, what initiatives we’re invested in, and what there is to have genuine excitement about when I post a blog each week that puts it right out there.

Why would I want to waste any time reading a letter that was not targeted to me, or did not give me an indication that you really want this opportunity?

Here is where I attempted to get back over the line into the job seekers’ perspective – the conventional job application process can be a confidence, even a soul, killer. Once your hope in a good outcome is dead, efforts seem futile. Making an extra investment of time, allowing yourself to get excited about an opportunity, attempting to make a meaningful connection with a stranger you hope to be your boss, can seem like a great recipe for (further) disappointment. This is why we coach our clients to reset their expectations and execute a proactive campaign method. Otherwise, you are going to get stuck in your own self-fulfilling prophecy loop.

Statistically, you are more apt to have positive results (introductions/interviews/offers) if you invest more time getting closer to opportunities for which you have genuine excitement than to half-heartedly pursue opportunities you are hoping for only because they represent an earning potential you need or want.

3. Many candidates do not have a sense of urgency

I clearly outlined the steps to apply, as well as the qualification process. Many precluded themselves from consideration by not supplying requested documents at all, even upon specific request or instruction; they took a long time to deliver. If I need you to be available 10 hours per week, I would anticipate you would have at least an hour to invest in helping yourself through the qualification process.

Again, I understand that if you had spent time on searching for a job or freelance opportunity-seeking using conventional methods, you are probably reaching a point of resignation. If only those who failed to deliver understood clearly the restoration of faith you will gain in your own ability to make great opportunities happen by landing this opportunity, you might have been able to create the time you needed to pursue this further.

 

Your loss is Syndie’s gain, and the drop-off and disqualifications of all other candidates during the process will prove to be my gain.

Back in the Saddle Again, Aerosmith

i got bored again

Bias is Human, Yet Harmful

Interview by Alan Cleaver of Flickr

 

In my recruiting days I had a Vice President who advised repeatedly, “Refute your bias.”

Obviously there are biases that could get us in legal trouble, but she was more so referring to the more subtle biases that can make us dismiss or favor certain candidates. This advice was not in contradiction to using your intuition, but it was just a way to check ourselves before we make decisions that impact our candidates or clients.

Bias is not always bad or wrong; it is a built-in safety mechanism in which we make associations to decide if we are in any harm. It is automatic and it is human. However, now that our brain has evolved higher intelligence beyond our reptilian, instinctual brain, we can take into consideration much different input and make decisions that are more based on logic. The tricky part is recognizing which part of your brain has made the determination.

How much does bias really interfere, though? Why can it be detrimental?

Last week we talked about how critical EQ and empathy have become to corporate success. Bias, on the other hand, when not accurately and promptly assessed will impose unnecessary limits to what you can achieve with other people. This is because you are, by nature, actually limiting the population with whom you can successfully create or limiting the success that you can have with people for whom you have a bias.

It is easy to see that from a recruiting and hiring perspective, a bias will slant what the right candidate looks like, causing you to overlook someone who does not fit that image, but is the better candidate for the job.

As a job seeker, you may think that your intuition is telling you that a potential boss or co-worker is not someone with whom you could work successfully, and you may either decide to not pursue that opportunity or not to give that opportunity 100% of your effort in expectation that it will not work. This, then becomes a self-fulfilling prophesy.

Biases against the wealthy keep poor people poor. Biases against the poor have the same effect. You may have biases against generations, religions, races, genders, status, roles, opposing teams’ fans, people from a certain area, where people shop, etc.

If I continue to list these, I will eventually hit upon a bias you possess. The question is, will you recognize it? The ability to recognize and evaluate your own bias is absolutely essential to your EQ.

Here are three questions to ask yourself to determine if bias is impacting your perceptions, beliefs and actions, and potentially limiting your success and happiness:

  1. What HARD, TRUE evidence do I have to support my opinion?
  2. What do I still need to know and understand in order to know if I am accurately assessing this person?
  3. Could I be wrong?

Only someone with a high EQ would be willing to accurately answer #3, but just asking these questions in the first place are a great way to raise your EQ.

I would like to disclaim that I believe strongly in developing and using your intuition. I distinguish my bias from my intuition by asking these questions. However, once I acknowledge and remove bias, I lean on my intuition, which is a completely different exercise – one that I’ll save for another time.

 

How has bias impacted you?

 

For Every [Job Search] Problem, There is a Solution

Roots by Tim Green of Flickr

 

…and root cause.

 

The problems show up as symptoms that cause frustration or pain, however, what’s not so easy to identify is the root cause. It is not for lack of trying, and it is not a lack of intelligence either.

When you struggle to find a new job, your insecurities tend to manifest in the strongest ways. They lead you to believe that you are the problem, and make you question if you are deserving of something better, or if something better even exists for you.

Sometimes insecurities manifest as cynicism about people and opportunity. You may start to feel like other people are just too shortsighted to understand how great you could be, or you could feel like business leaders are too focused on numbers to appreciate the person that you are. While that can be true, and you may have seen evidence in your past, I can assure you:

  1. You are not the problem.
  2. You deserve an opportunity that enables you to use your talents, apply your passion, and earn a great living.
  3. That opportunity does indeed exist.
  4. There are people out there who would appreciate the value that you offer, and would enable your success.
  5. Plenty of great business leaders understand that their greatest asset is their people.

When your mindset is dominated by your insecurities, it is naturally challenging to see things the way they really are; you cannot be objective.

The good news is that the problems can be solved, and the symptoms can be relieved, but first we have to identify and “treat” the correct root cause(s).

On January 27th I will be holding a free webinar to divulge the top symptoms people experience that cause pain and frustration during their job search, as well as the most likely root causes. Furthermore, I will be sharing how we “treat” those root causes to alleviate the symptoms and fortify your job search to produce great momentum.

Momentum is the symptom that occurs when you have a healthy job search, and the result of momentum is a sense of empowerment and control over your career destiny. When you have JoMo (Job Momentum), you emanate confidence, attract even MORE opportunities, inspire even MORE job offers, and then the problem becomes choosing which opportunity represents your best chance at fulfillment in your career AND your life. (We also have solutions for that!)

Join us Friday, January 27th and we will help you identify the root cause of your job search pain and present the solution that enables you to land your dream job.

 

Registration is now open and seats are limited to 200.

 

Unemployment is NOT Easy Money

Unemployment Office by Bytemarks of Flickr

Unemployment Office by Bytemarks of Flickr

If you are on unemployment and doing contracting for temp work, you need to know this…

Honesty is always the best policy. Sometimes being honest can hurt you financially in the short-term, but being dishonest can certainly hurt you worse in the long-term. Learn from my experience.

I have received unemployment benefits from two states throughout my career, in New Jersey and Pennsylvania. My first career was in radio, and I tried to make a go at a full-time career, but also needed to afford living on my own. I discovered that a better financial decision was to work long-term temp assignments full-time while working nights and weekends in radio.

A company that I had worked at for 10 months was reorganizing and laying off people, and I was relieved from my assignment. It was usually no more than two weeks in between long-term temp assignments, but this particular gap was longer than normal. I had no idea that I could receive partial unemployment benefits until a co-worker at the radio station informed me.

So, I filed for partial unemployment, which enabled me to pay my bills. I picked up extra hours at the radio station doing voiceover projects, and continued to lobby for a full-time position there while pursuing other full-time jobs in broadcasting, sales and marketing both in New Jersey and back home in Pennsylvania.

The temp agency was fully aware of my intentions to find a full-time, permanent position, but that I was willing to work another long-term assignment. After all, it was really a great way to test out different companies, different industries, and different roles. This is how I discovered recruiting and decided to pursue it eventually. The assignment they offered me, however, were one to two week stints. There was also a critical need for augmented staff and because of that, I would not have been permitted to take any time off to have an interview for a full-time position, so I turned it down. That’s when I realized that unemployment is not easy money.

The temp agency reported I had turned down work to the state of New Jersey. I received notification that, not only would my unemployment benefits halt immediately, but they were billing me for all of the unemployment benefits I had already received– the money I had already spent on bills.

Thankfully, there were a couple of opportunities that were in progress. One was door-to-door sales, which was very outside of my comfort zone, but I knew I would gain great training and skills that I would apply to my eventual recruiting career. It was commission only, and was back in Pennsylvania, so I had to move. The other opportunity was advertising sales for a newspaper, and it required that I work six days a week including holidays, and didn’t pay as well as most of the temp jobs that I had worked. Additionally, it offered very little room for growth (I doubt if this newspaper is even still around).

While I relocated myself back home to live with my bachelor father, I complied with the appeals process for the state of New Jersey. If you have ever moved you know how chaotic that time can be. Imagine the additional administrative burden of dealing with state government, learning and starting a new job where income is only earned if you make a sale, and I was wrapping up a nearly two-year relationship that had gone south.

I am so thankful that I kept great records of every company to which I applied and every follow-up action that I took, because I was attempting to prove to the state that I was only denying short-term work because it inhibited my ability to look for long-term work. Being able to show the state all of my efforts proved my case.

I was about a month into my new job already when a trial-by-phone with a judge finally occurred. I was very straightforward. “Yes, I did deny work with X Staffing Company.” I was able to show them that I had an interview already scheduled with an employer for a full-time permanent position. I empathized with the judge, stating that I know many people take advantage of the system. However, I had taken on extra hours at the radio station whenever possible, had documented very well how actively I was seeking full-time permanent positions, and had eventually landed so that I was no longer a burden to the system. I was no longer dependent on unemployment benefits. The judge found in my favor. I was not required to pay back the unemployment compensation.

Fast forward years later, I was recruiting for an IT consulting firm. Consultants in between assignments sometimes filed for unemployment compensation, and we kept records of when a consultant receiving benefits “on us” turned down “reasonable” work.

What I have learned from both this experience and two other experiences with unemployment, is that not only is honesty the best policy, but also keep great records of all of your activities (we offer our Epic Careering Tool Kit for just this purpose) and make sure you do not have to rely on unemployment benefits for very long.

I know a lot of out of work job seekers perceive that investing in services like ours is like spending money that might be needed to pay bills. In reality, and all too often, the investment isn’t made, and money runs out because a job is not landed, and I hear, “I should’ve engaged you last year.” I literally heard these very words twice this month.

I will not let you invest your money in our branding services if it is not going to pay off in a job; it is why we offer free consultations. You get to try us out, but we also make sure that the challenges that you have are ones we can help you overcome. Download, complete and send us your needs assessment and résumé to receive an invitation to schedule yours.