Last night during Super Bowl 50, there was a two-point conversion which put the Broncos two touchdowns ahead of the Panthers. My father at first did not understand why they would risk not getting the extra point, but it paid off. The Broncos got the two-point conversion and kept their two touchdown lead. They did not need that lead in the end to win, but knowing what a fierce team the Panthers have been all season, going for the extra point was their best shot at insuring the win.
Is your company playing offense or defense when it comes to their LinkedIn policy?
Do you think your company is spending too much time and resources trolling the LinkedIn profiles of employees? Does your boss check his or her alerts whenever an employee is active on the service?
Do you know anyone who was fired from their job for using LinkedIn? If an employer were to be suspicious, either justifiably or not, what do you think of someone being fired as a result?
There are risks and rewards for the employees who use LinkedIn to job hunt while they are still employed. For example, someone actively looking while still employed may pose a data risk to their employer. However, we cannot assume just because someone is looking for a new job that they would be immoral or unethical. (Of course, job searching while on the job is a big no-no.) What if more employers adopted a comprehensive and offensive approach to LinkedIn to engage and ultimately retain employees?
Defensive LinkedIn policies inhibit employee growth
Many employees may imagine their employers are regularly checking their LinkedIn profiles to make sure they are not getting ready to leave. There are two reasons why a company might routinely check the LinkedIn profiles of employees. This is to either fire them first (if job search activity is found), or to convince them to stay. Restrictive LinkedIn policies are defensive. If LinkedIn policies are too restrictive and intrusive, the company demonstrates a lack of trust and respect for the employee, which may cause an employee to seek a new job. Restrictive policies may inhibit an employee’s ability to generate leads, partners, vendors, and to recruit.
Defensive LinkedIn policies also damage employment brands and recruitment efforts
Restrictive LinkedIn policies also have an effect on potential employees. Let us examine a scenario. A job seeker sees a job opening and wants to know more about the company because they care about where they work. They know they have options and are a highly valuable employee. They research the company’s LinkedIn page and evaluate the employee profiles. The savvy job seeker and wants to know how they are connected, but the employee profiles leave everything to be desired. Many employee profiles have minimal content. The employees strike the job seeker as dull and uninterested. They did not even take a moment to write a few words about themselves, or perhaps they are hiding something. It is as if the profiles are under lock down. The job seeker is unimpressed and says “No thanks! Next!” If companies are not strategically using LinkedIn to promote their employment brand, they are failing to attract savvy employees, and perhaps even potential customers.
Playing offense on LinkedIn engages employees
By playing offense and being proactive, a company keeps their employees engaged professionally through LinkedIn instead of having to fear if the next update could land them in trouble. Kevin Wheeler, a consultant and public speaker, has listed the ways a company can play offense to engage and retain their employees. Some key aspects are to excite employees, and to give them a sense of freedom and opportunity.
One of the biggest reasons employees seek opportunities elsewhere is because they cannot easily grow or find promotion within their own companies. Career development or opportunities to move up within a company are appealing. Advancement is not always tied to a higher salary, and employees (especially younger employees), seek to grow and develop their skills. If they feel stagnant they may seek growth elsewhere.
Companies that reward their employees with recognition create good will and loyalty. This is especially true for millennial workers who crave frequent feedback on their contributions.
Employers who care about employees by offering growth opportunity and ample recognition can extend that good will to their LinkedIn policies. These policies encourage employees to use LinkedIn to the fullest to promote themselves, share their knowledge and to promote the company.
These LinkedIn policies include encouraging employees to optimize and brand their profiles. We have been hired by companies to write powerfully-branded profiles for their customer facing front line and executive teams with great results. Powerful employee profiles mention work accomplishments in status updates, publish industry-related articles and company content, connect to a company page and group, endorse and network with co-workers, and expand their network to include customers, prospects, and partners. A proactive approach also engages employees by forming policies around using work hours to connect with others, and even having a marketing team or third-party like us create promotional content that can be disseminated on employees’ status updates. A company can better utilize the complete workforce to share news and job openings. Companies like Seer Interactive and Accolade consider every employee as a part of their recruiting effort.
A comprehensive and offensive LinkedIn policy can play a huge role in employee engagement. Remember the scenario I talked about earlier? Now imagine a job seeker comes across a company’s LinkedIn page. Instead of lackluster profiles with minimal content, that job seeker sees powerfully-branded profiles, frequent status updates about their job and industry, and well-connected employees. These employees are happy to talk about their employer and the company seems like a great place to work. They are interested and reach out to make a connection. Now this employee can have a conversation with a candidate that can easily serve as a first interview. This is what LinkedIn can offer the companies who are willing to play offense to engage and retain their employees, rather than play defense to troll them, fearful that they may jump ship. Which LinkedIn policy appeals to you?